Privacy Policy

1. Who We Are

We are Automate: The Gold Green Ltd, a marketing agency based in the United Kingdom. For the purpose of the UK GDPR and Data Protection Act 2018, we are the data controller and responsible for your personal data.

Our contact details:

• Address: 17 Broad Acres, Garden Village, Hatfield, Herts AL10 9LE
• Email: info@jandjthomson.co.uk
• Phone: 07957242641
• J&J Thomson. Company No 9376488. Registered in England & Wales.

2. Information We Collect

2.1 Personal Information

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier, title, date of birth.
• Contact Data: includes billing address, delivery address, email address and telephone numbers.
• Financial Data: includes bank account and payment card details.
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data: includes information about how you use our website, products and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

2.2 Collection Methods

We collect data through various methods, including:

• Direct interactions (forms, correspondence, etc.)
• Automated technologies (cookies, server logs, etc.)
• Third parties (business partners, service providers, etc.)
• Publicly available sources

2.3 Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We use the following cookies:

• Strictly necessary cookies: Required for the operation of our website.
• Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website.
• Functionality cookies: Used to recognize you when you return to our website.
• Targeting cookies: Record your visit to our website, the pages you visited and the links you followed.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
• Where you have provided consent for specific processing activities.

We use your personal information for various purposes, including:

Purpose	Types of Data	Lawful Basis
To register you as a new client	Identity, Contact	Performance of a contract with you
To process and deliver services, including managing payments	Identity, Contact, Financial, Transaction, Marketing and Communications	Performance of a contract with you; Necessary for our legitimate interests
To manage our relationship with you	Identity, Contact, Profile, Marketing and Communications	Performance of a contract with you; Necessary for our legitimate interests; Necessary to comply with legal obligations
To enable you to participate in features of our service	Identity, Contact, Profile, Usage, Marketing and Communications	Performance of a contract with you; Necessary for our legitimate interests
To administer and protect our business and website	Identity, Contact, Technical	Necessary for our legitimate interests; Necessary to comply with legal obligations
To deliver relevant content and advertisements	Identity, Contact, Profile, Usage, Marketing and Communications, Technical	Necessary for our legitimate interests; Consent
To make suggestions and recommendations about goods or services	Identity, Contact, Technical, Usage, Profile	Necessary for our legitimate interests; Consent

3.1 Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

4. Data Sharing

We may share your personal data with the following categories of recipients:

• Service providers: We may share your data with third-party service providers who perform services on our behalf, such as IT services, payment processing, email delivery, hosting services, customer service and marketing assistance.
• Professional advisers: Including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
• HM Revenue & Customs, regulators and other authorities: Who require reporting of processing activities in certain circumstances.
• Business partners: When necessary to fulfill services requested by you.
• Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets: Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. International Transfers

We may transfer your personal data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government.
• Where we use certain service providers, we may use specific contracts approved by the UK Government which give personal data the same protection it has in the UK.
• Where we use providers based in the US, we may transfer data to them if they are part of a framework that ensures they provide similar protection to personal data shared between the UK and those countries.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

8. Your Legal Rights

Under the UK GDPR and Data Protection Act 2018, you have various rights in relation to your personal data. These include:

• The right to be informed about how we use your personal data.
• The right of access to the personal data we hold about you.
• The right to rectification if any personal data we hold about you is inaccurate or incomplete.
• The right to erasure (also known as the 'right to be forgotten') of your personal data in certain circumstances.
• The right to restrict processing of your personal data in certain circumstances.
• The right to data portability, which means you can request that we transfer personal data to you or another data controller.
• The right to object to processing of your personal data in certain circumstances.
• Rights in relation to automated decision making and profiling.

If you wish to exercise any of these rights, please contact us using the details provided in the "Who We Are" section.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

9. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

10. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a clear notice or by directly sending you a notification. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information.

This privacy policy was last updated on the date shown at the top of this document.